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5.09.2010

Intermix: Take An Online Survey, Get A $150 Gift Card...Too Good To Be True?

I'm sure some of us have received an e-mail from Intermix that basically reads:  Fill Out An Online Survey, Get A $150 Gift Card For In-Store Purchases.   When I first got this e-mail, I was rather excited but then I saw an asterik, and asteriks always mean exclusions/restrictions.  The major exclusion/restriction of note was the following:  the $150 gift card is applicable to selected full-priced designer merchandise only.  You are then instructed to ask an SA for a list of the selected designers.

Hahahahahaha!!!  LMAO!!  This must be a joke because Intermix SAs are not known for their customer service and I'm pretty sure that the "selected designers" won't have full-priced merchandise at less than the $500 price point, if that.  Spend at least $350 to save $150?  Need to ask a can't-be-troubled-by-you SA for the selected designers list?  I think I'll pass.

Out of curiosity, I did take a look at the survey.  It involves questions regarding the Intermix shopping experience:  both on-line and in-store.  Hmm...do they really need confirmation that they need to improve on customer service when they are giving you a not-really-usable gift card (which I consider a fake-nice gesture)?  The irony of it all!

There's no doubt that they have a great selection of merchandise, but poor customer service and not-really-usable gift cards overshadow it for me.  If you really intended for us to use the $150 gift card, then lift the selected designers list restriction.  I'm even okay with setting a minimum purchase requirement and the current exclusion of sale items.  At least it's crystal clear what you're offering in return for my completion of the survey.  KWIM?

2 comments:

  1. Well, I would certainly like to take the survey, because you are saying it asks questions about what on line shopping is like, and I have experience on that. Actually, I have experience related to online services since I have tried Online counseling and it is fantastic. I really believe that doing things online can simplify our lives. At this time, I highly recommend it for every single aspect of life. Anyways, I will take the survey immediately!
    Kevin

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  2. Nice Blog with great offer but many online survey Jobs are scams, so people have to be very careful.

    ReplyDelete