Desperately Seeking ______________ on Sale...

What are you desperately seeking on sale?

Food Therapy

Good food is as satisfying as a good sale. So from time to time (probably more than that because I'm a foodie and I love to eat), I'll be providing some food therapy. Be forewarned, I'm an adventurous eater with a HUGE sweet tooth. If you're in NYC, I hope you try some of these spots. If you do, LMK what you think. Bon appetit!

Video Reviews

While picture reveals of bags are nice. Video reviews of bags are better! As such, I will endeavor to post as many video reviews of bags as possible. However, I will only be reviewing bags that I like. Life is too short to review bags that I dislike. Plus, at the end of the day, it really is just a matter of personal opinion/taste.
VISIT MY YOUTUBE CHANNEL: http://www.youtube.com/user/SaleTherapy.
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3.30.2010

Returns/Exchanges: Following Up

By now, most of us have done a return/exchange with an e-tailer.  Sometimes it goes smoothly and sometimes it's a nightmare that won't end.  To help your return/exchange to be more painless, it is up to you (unfortunate but true) to keep track of the return/exchange.  Ideally, you send back the item and everything gets processed smoothly.  However, in many cases, that's not reality.  Someone once told me that person who makes the most noise, gets the most attention.  While agree I with this, make nice noise, not nasty noise.  You'll get better attention (and receive better service).

Here are a few "follow up" tips:
  • Track your package.  If you use a mac, add the Delivery Status widget to your Dashboard.  It makes tracking one-click away.  Don't wait for the e-tailer to confirm delivery of your package.  It may be sitting in the warehouse.
  • E-mail the e-tailer to confirm receipt of your package.  Again, it may be sitting in the warehouse.
  • E-mail the e-tailer to confirm the processing of your package.  They should be able to tell you when you can expect your new item (in the case of an exchange/replacement) or when your cc will be credited (in the case of a return).  Some e-tailers process returns/exchanges weekly, rather than daily.
  • Check your cc activity to confirm that you have received credit for your returned item.  Just because they say they're doing it doesn't mean they do it immediately.
I tend to send a follow up e-mail every other day, so as to be not too annoying.  Think about it this way:  if they can charge you immediately for your purchase (and yes, in some cases, they won't charge until they ship), you shouldn't have to wait for forever (okay, weeks) to get your new item or a credit back on to your cc.  And if it still takes forever, you'll know never to shop there ever again.  Customer service does make a difference.

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Give Some, Get Some...

Are you looking a particular style or item? Let me know (saletherapy@gmail.com) and I will post your request so that everyone can help you find your sale!

Have you seen a style or item on sale that someone else is looking for? Don't be stingy and share the wealth! Let me know so that I can post it.